Privacy policy

Last updated: September 28, 2026

This policy describes how we collect, use, and share information when you use our website, chat, and related services (including messages you send via third-party platforms such as Instagram or Facebook when we connect those channels).

Information we collect

  • Messages and content you send through our services.
  • Technical data such as device/browser type and approximate timestamps needed to operate the service.
  • Identifiers provided by connected platforms (for example, to route and respond to your messages).

How we use information

We use this information to provide and improve the service, respond to you, maintain security, and comply with law. Automated systems (including AI) may process your messages to generate replies.

Sharing

We may share data with service providers who help us run the product (for example, hosting, email, or AI inference) under appropriate agreements. We may disclose information if required by law.

Retention

We retain information only as long as needed for the purposes above, unless a longer period is required by law.

Data deletion

To delete your ImmigrationDM account and the data we hold for you, email [email protected]. Include the email or account you used so we can find your records.

After we process the request, we remove or anonymize your data. Some records may be retained where required by law or for legitimate business needs (for example, limited security or billing logs).

The same instructions are on our Data deletion instructions page.

Contact

For privacy questions, email [email protected].